Tenants - FAQ

What costs will I need to pay before tenancy?
(1) Bond. Tenants need to pay the bond, which is up to 4 weeks rent. This will be collected after signing the tenancy agreement and held in the Bond Centre. (2) Rent in advance. You are also required to pay the first 1 or 2 weeks of rent before the start of your tenancy.
What other costs are tenants expected to pay for apart?
Pay for your outgoings, e.g. gas, electricity, power, telephone and internet.
We will discuss the water charge rules when we sign the tenancy agreement with you. Usually, the landlord will pay for the fixed charge and tenants pay for the usage.
What happened if the tenancy expires?
Before the expiry date of your fixed term tenancy, your property manager will contact you to inform if it is necessary to renew the agreement.
If expiry date pass, your tenancy will roll to “periodic tenancy agreement” automatically without renewing. You also have the right to request tenancy renewal from the landlord.
How do I pay rent?
We will write the payment method on every agreement. You need to pay rent to the nominated account with the given reference. We encourage tenants to set up an automatic transfer for weekly rent payment.
What happens if I move out and not inform the property manager?
If a tenant moves out of a property without giving notice, the tenancy is considered to be abandoned. This will likely become that you cannot get the bond back and create a bad rental record.
Why do I need to be referenced?
Landlords would like to have prospective tenants who commit to weekly rent payment and take good care of the rental property. Excellent references from landlord and employer always attract landlords.
How many days’ notice I have to give to the landlord under the periodic tenancy?
You give at least 28 days’ notice to the landlord.
What do I need to know about property maintenance inspections?
We will arrange routine inspections in every 3 to 4 months interval. Your Property Manager will send you a letter informing you of the date for Inspection and give 48 hours’ notice. You do not have to be at home during Inspection.
Can I stay in a rental property if the owner wants to sell it?
Yes, you have the right to stay in rental property. The buyer will be the new landlord until the end of the fixed-term tenancy. If the tenancy is periodic, you can stay 90 days from the date of the notice.
If personal items are damaged or stolen at the property, who will be responsible for that?
You are responsible for your belongings in a rental property, and the landlord’s’ property insurance doesn’t cover your belongings. That is why we recommend you to consider getting your own “Home Contents Insurance” to cover your belongings and personal property.
Disclaimer: At the time of publication, legislation parameters (such as specific dates and days) on Sunrise Web are correct. However, impending changes to these mean that they will become outdated. Please contact us if you wish to have clarification.