Landlord - FAQ

What benefits can be expected from hiring Sunrise to manage your rental property?
At Sunrise, we can protect your property and optimize your investment. We specialize in increasing revenue with high-quality long-term tenants and avoiding legal problems.
What is the typical tenancy term?
There is no restriction on lease terms that the owner can offer. Typically, a new tenancy starts with a fixed-term of one year that encourages both parties to build a more stable relationship that can be extended for a further time.
What’s the difference between a fixed term and periodic tenancy?
A periodic tenancy agreement has no ‘end date’. It continues until either the tenant or the landlord gives written notice to end it.

A fixed-term tenancy agreement lasts for a set amount of time – e.g., one year.

How much could my property rent be worth?
It is wise to appraise your property rent by considering factors that include location, size, condition, school zone, convenience, etc.

Fill in this comprehensive appraisal about your rental property and our rental experts will give you an indicative idea of the amount your property could be rented for.

What if my tenants do not pay rent on time?
We minimize this risk by conducting a careful screening process to qualify tenants by interviewing applicants and checking their credit and income statements. Still, there is a possibility that a few tenants may have some difficulty paying rent. We would use the Tenancies Act to proceed with any necessary action.
What are typical expenses an owner should pay for rental properties except for management fees?
Typically, owners should pay property land rates, maintenance invoices, insurance, improvements required by updated standards, and other reasonable expenses.
How much bond can be charged? Who holds the bond?
The maximum bond is up to the equivalent of 4 weeks’ rent. This is required to be lodged with The Tenancy Bond Centre which holds the bond. At the end of a tenancy, the bond will be refunded with both parties’ approval on the refund amount.
What’s the fair wear and tear?
Tenancy Service states: “Fair wear and tear refers to the gradual deterioration of things that are used regularly in a property when people live in it.” E.g. flooring getting worn, taps leaking, stove element wearing out, and so forth.
How does Sunrise handle an emergency?
Sunrise can attend to emergencies as soon as possible. We make sure tenants are safe. Meanwhile, we make sure to protect your investment property. It is necessary to inform the owner about details and explain the procedures to handle. Trust that our fast-response maintenance personnel easily keep emergency under control.
How does Sunrise pay my rental income?
Sunrise will collect rent for managed properties and then transfer the money to your account by minus our commission and any outgoings or invoice payments (such as maintenance fees). You will receive a monthly statement that records all monthly incomes and expenses.