Gary Au

Property Manager

Gary graduated in New Zealand and was based in Hong Kong for more than 20 years before moving back to New Zealand. With more than 20 years working in the airline industry, he has a proven track record of providing exceptional customer service. Gary is always positive, active, and helpful.

Gary is a problem solver with a can-do attitude. He seeks out ways to be helpful, anticipating customers’ needs and going the extra mile to make their experience positive. Gary is a good listener who thrives on challenges, seeing them as opportunities to grow knowledge and provide better service. He has a natural ability to listen and empathize, putting himself in customers’ shoes to understand their frustration and find the best solution.

Gary is fluent in Cantonese, Mandarin and English which suits the needs of different clients. He is confident that his dedication and focus on detail will allow him to excel as a rental inspector and contribute to a positive rental experience for everyone.